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Ship Smarter.
Deliver Faster.
Stop NDR Losses.

Commerce Delivery Hub connects all courier partners, auto-selects the best carrier, and manages tracking, NDRs, and returns end to end.

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Platform Capabilities
Built for Scale

Everything you need to Manage Shipping, Returns,
and Performance on one Platform.

Multi-Carrier
Management

Connect Delhivery, Shiprocket, XpressBees, BlueDart, Ecom Express, Shadowfax and more one integration for all partners.

Multi Carrier Mangement

NDR
Management

Auto-capture non-delivery reports, trigger WhatsApp outreach, and enable retry or RTO in one click.

NDR Management

Smart Carrier
Selection

Auto-assign the best carrier per order based on cost, SLA, serviceability, and performance. No manual decisions.

Smart Carrier Selectio

Returns
Management

Seamless returns customers request returns, eligibility is checked, pickup is scheduled, inventory updated.


Returns Management

Real-Time
Tracking

Unified tracking across all carriers in one real-time view, with a branded customer tracking page from dispatch to delivery.

Real Time Tracking

Delivery Analytics
& Insights

Carrier insights: track delivery success rate, RTO %, and average delivery time to optimize performance.


Delivery Analytics Insight
Delivery Protection

Carrier Network

All your courier partners. One place

Commerce Delivery Hub integrates with India’s leading logistics providers so you can always route to the right partner for the right pincode.

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Stop Losing Revenue to
Undelivered Orders

Commmerce Delivery Hub connects all your courier partners, automatically selects the best carrier for every order, and manages the entire post-shipment lifecycle from NDR handling to returns and delivery analytics all in one place.

8+

Carrier
Partners Integrated

↓ 28%

Average
RTO Reduction

Powered by
Commmerce Delivery Hub

27,000+

Real-time Tracking
Across Pincodes

How We Turn Failed Deliveries into Recovered Revenue

How We Turn
Failed Deliveries into
Recovered Revenue

Commmerce Delivery Hub captures NDRs the moment they’re reported and automatically triggers the next best action so you recover more orders, reduce RTO, and protect revenue.

STEP 01
Capture

Carrier reports an NDR Instantly Captured in Commmerce

STEP 02
Identify

System Automatically Identifies & Classifies the Issue

STEP 03
WhatsApp

Automated WhatsApp Message sent to the Customer

STEP 04
Update

Customer Confirms New time or Updates Address

STEP 05
RTO

No Response in 48 hr? RTO triggered, inventory Updated

Retailers who stopped
Reconciling and started scaling.

TATA TRUST

Online Store + Mobile App + Inventory + Delivery Hub

  • Order placement time: 8 mins → 30 secs
  • Inventory accuracy: 82% → 99.8%
  • Stock discrepancies: daily → none
  • Delivery dispatch time: 25 mins → under 5 mins
  • SLA breaches: 9% → 0.2%
  • Daily orders handled: 200 → 1,400
  • Reconciliation: end-of-day manual → real-time
Dr. Devsen
Dr. Devsen Kruthiventi
Chief Technology Officer

Very professional, polite and customer centric team, always ready to go the extra mile.

Health & Glow

POS + Self Checkout + Makeup Try-On + Skin Analyser

  • Checkout time: 4 mins → 45 secs
  • Queue abandonment: 18% → 2%
  • Trial-to-purchase conversion: 3x
  • Average basket size: up 28%
  • CAC for app download: Rs.500 → Rs.0
Ajithkumar
Ajithkumar E
Chief Information Officer

Commmerce reimagined our in-store experience with
technology that actually delights customers. Our staff
and shoppers love it.

Your Design Store

Website + Inventory + OMS + POD Portal + B2B Portal

  • Order processing time: 45 mins → under 5 mins
  • Inventory sync across channels: 4 hour lag
  • Real-time POD turnaround: 6 days → 48 hours
  • B2B order accuracy: 88% → 99.6% Channel
  • Oversells: frequent → 0 across 1,200+ SKUs
  • Manual data entry: 5 hrs/day → 0
Dr. Devsen
Arun Nair
Founder

I really do believe that Commmerce goes the extra mile to understand a customers requirement and delivers a quality product.

FREQUENTLY
ASKED QUESTIONS

Commmerce is a unified commerce operating system for retailers running anywhere from 2 to 50+ stores. It brings your POS, online store, inventory, orders, warehouse, marketplace connections, and last-mile delivery into a single platform, so every channel works off the same real-time source of truth.

The Commmerce Suite covers POS, Online Store, Order Management, Inventory and Warehouse Management, Marketplace Connectors, and a Fulfilment and Delivery Hub, all tied together by a Blueprint Workflow Engine that lets you automate processes across modules.

You can start with any single module and add others as you grow. Most retailers begin with either POS or OMS and expand from there. Every module is designed to work standalone, and to unlock compounding value when connected.

No. Commmerce is built connector-first. You can plug it into your current ERP, accounting, payment, logistics, and marketplace tools via our pre-built integrations, and migrate modules on your own timeline.

For a typical mid-market retailer, a single module goes live in 2 to 4 weeks. A full suite rollout across stores, warehouses, and online channels usually takes 6 to 12 weeks depending on scope and data migration complexity.

Yes. Commmerce is multi-tenant by design with org-level products, store-level overrides, and real-time inventory visibility across every store and warehouse. You can define routing rules, allocation logic, and fulfilment priorities per location.

Commmerce ships with connectors for major Indian marketplaces, D2C channels, and quick commerce platforms, alongside WhatsApp, Google, and Meta commerce surfaces. New connectors are added regularly based on customer demand.

Yes. Commmerce is built ground-up for Indian retail, with native support for GST invoicing, e-way bills, regional logistics partners, UPI and Indian payment methods, and the operational realities of retail across tier 1, 2, and 3 cities.

Pricing is modular and scales with your store count and transaction volume. We offer transparent per-store and per-order pricing with no setup fees for standard deployments. Custom pricing is available for enterprise rollouts. Get in touch for a tailored quote.

Off-the-shelf platforms are built for single-channel online sellers. Commmerce is built for retailers who run physical stores, warehouses, online channels, and marketplaces at the same time, and need them all to stay in sync. It’s an operations platform, not just a storefront builder.