LAST UPDATE November 28, 2024
Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may be eligible for a refund under the conditions outlined below.
REFUNDS
We're so convinced you'll love our product that we're willing to offer a 3-day risk-free money-back guarantee. If you are not satisfied with the product for any reason, you can request a refund within 3 days of making the purchase (from the day of purchase until 11:59 PM IST on the 3rd day, inclusive of the day of purchase).
Please note the following conditions apply:
No Refund Post 3 Days: Refund requests must be made within 3 days of the purchase date. Refunds will not be issued after this period.
No Refunds on Renewals: Refunds are only available for the initial purchase. Subsequent renewals or additional subscription purchases are non-refundable.
Exclusions: No refunds are provided for the following services:
IMPACT ON YOUR DATA
Your subscription, along with all uploaded data, will be deleted upon requesting a refund, so please ensure you back up any data you may need.
REFUND PROCESS
To initiate a refund, please submit your refund request via email at support@commmerce.com. Once we receive your request, we will review your refund request. You will be notified via email or phone once the refund has been processed, provided it meets the policy criteria.
If you purchased the subscription or service through a partner, please contact the partner directly to initiate the refund process. The same refund conditions apply regardless of the purchase method, including what is covered and excluded by the refund policy.
To maintain the security of your information and the integrity of our services, we may need to verify your identity before processing your request. In certain situations, we may require additional details, such as your email address or a government-issued identification, to complete this verification process.
Contact Information:
If you have any questions about our refund policy, please contact us at: support@commmerce.com.
or by post at: COMMMERCE REVOLUTION AND FUTURE TECHNOLOGIES PRIVATE LIMITED
#35, IAS Colony, 5th B Cross, 16th Main, BTM 2nd Stage, Bangalore, India - 560076