# Ecommerce Policy Generator | Free Tool | Commmerce™

> Generate privacy policy, refund policy, shipping policy, and terms for your online store. Copy and customize.

Canonical: https://commmerce.com/tools/policy-generator.html

Free Tool 

# Ecommerce Policy Generator

 

Generate privacy policy, refund policy, shipping policy, and terms for your online store. Copy and customize.

    Business name Website URL Contact email Policy type   

### Generated policy

   

#### Related tools

[GST Invoice Generator](gst-invoice-generator.html)[WhatsApp Link](whatsapp-link-generator.html)[UPI QR Generator](upi-qr-generator.html)  **Disclaimer:** This free tool is provided by Commmerce for general informational and estimation purposes only. Results are indicative and may not reflect your exact figures, current tax rates, courier charges, marketplace fees, or regulatory requirements, which change over time and vary by case. Commmerce makes no warranty as to accuracy or completeness and accepts no liability for any loss or decision made based on this tool. Always verify with a qualified professional (chartered accountant, tax advisor, or the relevant official source such as the GST portal or CBIC) before acting.    

## How the Ecommerce Policy Generator works

 

You enter your store's basic details, such as business name, website, contact email and how you handle returns and shipping, and the tool assembles standard policy text (Privacy Policy, Refund/Return Policy, Shipping Policy and Terms & Conditions) with your details filled in. It works from common templates, so it gives you a ready first draft to publish or edit rather than writing custom legal terms for your specific case. These policy pages are also required by most Indian payment gateways and marketplaces before they approve your store.

 

### Worked example

 

A home-baker in Pune launching an online store enters 'Priya's Bakes', her Gmail contact, a 7-day no-return policy for perishables and Pan-India shipping via Delhivery. The tool outputs four ready pages she copies onto her website so Razorpay can approve her account, which requires visible refund, shipping, privacy and terms pages.

 

## Frequently asked questions

  Are these policies legally valid in India?

They are a general starting draft, not legal advice. For compliance with laws like the Consumer Protection (E-Commerce) Rules 2020 and the DPDP Act, you should have a qualified lawyer or CA review them before publishing.

 Does Razorpay or PayU require these policy pages?

Yes. Indian payment gateways typically require live Privacy, Refund/Return, Shipping and Terms pages plus contact details before they activate live payments on your website.

 What should my refund policy say if I sell perishable or custom items?

You can state that perishable goods (food, flowers) or personalised/made-to-order items are non-returnable, while allowing replacement for damaged or wrong items. Just make the timeline and conditions clear on the page.

 Do I need a separate privacy policy if I only sell on WhatsApp?

If you collect any customer data such as name, phone, address or payments, a privacy policy is good practice. It becomes mandatory once you run a website or accept online payments through a gateway.

    

### Launch a complete online store, policies included

 

Commmerce online stores come with policy templates, GST billing, and payment setup built in.

 [See Online Store](https://commmerce.com/online-store)     [Book a demo](https://commmerce.com/schedule-demo/)