Commmerce Help Centre | Guides, Setup Help & FAQs

To create your account and get started with Commmerce, visit the official website and click on the "Sign Up" button. Fill in the required details, including your name, email address, and a secure password. After submitting your information, click on the Sign Up button. Explore the platform to familiarize yourself with its features, and begin selling by listing your products.

07 May 2025 01.15 PM I Website Builder I Catalog I 596 Views

How to add products via bulk import on Commmerce?

Bulk importing products is an efficient way to add products on the Commmerce platform. This process allows you to upload multiple products simultaneously, saving time and reducing the risk of human error that can occur with manual entry.

11 Apr 2025 04.25 PM I Website Builder I Catalog I 511 Views

Can I add shoppable videos on my Commmerce website?

02 Sep 2024 10.40 AM I Website Builder I Catalog I 561 Views

How can I set up different tax rates for various categories?

02 Sep 2024 10.38 AM I Website Builder I Catalog I 418 Views

Can I track the edit history of a category?

02 Sep 2024 10.35 AM I Website Builder I Catalog I 386 Views

Are there restrictions on the number of edits allowed for a category?

02 Sep 2024 10.28 AM I Website Builder I Catalog I 452 Views

How can I edit existing category details on the dashboard?

02 Sep 2024 10.25 AM I Website Builder I Catalog I 460 Views

Is there an option for manual sorting of categories?

30 Aug 2024 01.39 PM I Website Builder I Catalog I 448 Views

How are categories listed on the website?

30 Aug 2024 01.37 PM I Website Builder I Catalog I 468 Views

Can a product belong to multiple categories or sub-categories?

30 Aug 2024 01.28 PM I Website Builder I Catalog I 449 Views

How do I create sub-categories on the dashboard?

30 Aug 2024 01.26 PM I Website Builder I Catalog I 511 Views

How does image and video editing impact the overall aesthetics and functionality of the website?

30 Aug 2024 01.24 PM I Website Builder I Catalog I 434 Views

Can I use third-party editing tools, and are there recommended resources for optimization?

30 Aug 2024 01.23 PM I Website Builder I Catalog I 419 Views

Are there built-in tools on the dashboard for resizing or editing images and videos?

30 Aug 2024 01.21 PM I Website Builder I Catalog I 465 Views

Can I specify different dimensions or media files specifically for mobile users?

30 Aug 2024 01.19 PM I Website Builder I Catalog I 518 Views

Are there responsive design considerations for media elements?

30 Aug 2024 01.18 PM I Website Builder I Catalog I 440 Views

How can I optimise images and videos for a better viewing experience on mobile devices?

30 Aug 2024 01.14 PM I Website Builder I Catalog I 440 Views

Can I embed videos from external platforms?

30 Aug 2024 12.43 PM I Website Builder I Catalog I 468 Views

How does video format and quality impact website performance and user experience?

30 Aug 2024 12.42 PM I Website Builder I Catalog I 436 Views

Are there specific codecs or resolutions that are recommended for better compatibility?

30 Aug 2024 12.40 PM I Website Builder I Catalog I 461 Views

Which video formats are supported on the dashboard?

30 Aug 2024 12.39 PM I Website Builder I Catalog I 479 Views

Are there guidelines for optimizing video quality while managing file size?

30 Aug 2024 12.37 PM I Website Builder I Catalog I 478 Views

Can I use videos of different dimensions for various product listings?

30 Aug 2024 12.36 PM I Website Builder I Catalog I 423 Views

Is there a maximum file size or duration for videos?

30 Aug 2024 12.35 PM I Website Builder I Catalog I 519 Views

What is the recommended balance between the quantity and size of images for an effective product presentation?

30 Aug 2024 12.34 PM I Website Builder I Catalog I 479 Views

How does the number of images impact website loading speed?

30 Aug 2024 12.32 PM I Website Builder I Catalog I 442 Views

Are there guidelines for maintaining image quality while optimizing file size?

30 Aug 2024 12.14 PM I Website Builder I Catalog I 678 Views

Can I add customer testimonials on my Commmerce website?

30 Aug 2024 12.11 PM I Website Builder I Catalog I 634 Views

Can I create custom categories for different types of products on my Commmerce website?

29 Aug 2024 06.19 PM I Website Builder I Catalog I 378 Views

Can I use images of different dimensions for various product listings?

29 Aug 2024 06.16 PM I Website Builder I Catalog I 455 Views

Is there a maximum size or resolution for images to ensure optimal website performance?

29 Aug 2024 06.11 PM I Website Builder I Catalog I 494 Views

What are the recommended dimensions for product images ?

29 Aug 2024 05.56 PM I Website Builder I Catalog I 474 Views

What additional elements can be included in A+ content?

29 Aug 2024 05.54 PM I Website Builder I Catalog I 422 Views

Can I create A+ content for my product listings?

29 Aug 2024 05.52 PM I Website Builder I Catalog I 417 Views

Can I rearrange the order of images within a product listing?

29 Aug 2024 05.49 PM I Website Builder I Catalog I 489 Views

Are there guidelines for optimizing images for better website performance?

29 Aug 2024 05.48 PM I Website Builder I Catalog I 457 Views

How many images can I add to a single product listing?

29 Aug 2024 03.34 PM I Website Builder I Catalog I 653 Views

How do I add images and descriptions to my Commmerce product pages?

29 Aug 2024 11.17 AM I Website Builder I Catalog I 496 Views

What video formats are supported, and how do I upload them?

29 Aug 2024 10.59 AM I Website Builder I Catalog I 443 Views

Can I enhance Commmerce product listings by adding videos?

29 Aug 2024 10.37 AM I Website Builder I Catalog I 398 Views

Can I update variant details in bulk for multiple products?

29 Aug 2024 10.19 AM I Website Builder I Catalog I 397 Views

Are there options to set different images or descriptions for each variant?

29 Aug 2024 10.00 AM I Website Builder I Catalog I 608 Views

How can I customize variant-specific details like pricing and inventory on my commmerce site?

07 Aug 2024 05.14 PM I Website Builder I Catalog I 655 Views

Is there a limit to the number of subcategories I can add to the Commmerce website?

26 Jul 2024 06.50 PM I Website Builder I Catalog I 535 Views

Are there limitations on the number of variants per product?

26 Jul 2024 06.26 PM I Website Builder I Catalog I 968 Views

What are product variants in Commmerce, and how can I add them to my product listings?

26 Jul 2024 05.51 PM I Website Builder I Catalog I 468 Views

Can I track the edit history of a product in Commmerce?

26 Jul 2024 05.46 PM I Website Builder I Catalog I 391 Views

Are there restrictions on the number of edits allowed for a product?

25 Jul 2024 01.00 PM I Website Builder I Catalog I 629 Views

How can I edit existing product details on the Commmerce dashboard?

25 Jul 2024 11.56 AM I Website Builder I Catalog I 477 Views

What types of eCommerce products can be added (physical, digital, etc.)?

11 Jul 2024 06.51 PM I Website Builder I Catalog I 5642 Views

How to add a new product to your Commmerce Website?

Add a new product to your Commmerce Website

11 Jul 2024 06.44 PM I Website Builder I Catalog I 518 Views

Is there a limit to the number of categories I can create?

11 Jul 2024 04.26 PM I Website Builder I Catalog I 3863 Views

How do I create a new category on my Commmerce admin dashboard?

09 Jul 2024 03.59 PM I Website Builder I Catalog I 603 Views

How do I create and manage product groups?

09 Jul 2024 03.45 PM I Website Builder I Catalog I 632 Views

Commmerce Knowledge Center

Articles

Is there an automated notification system to inform customers when items are out of stock?

How are out-of-stock items handled?

What key features are currently available on your product detail pages?

How can I set up a shipping discount as part of a promotional offer on my Commmerce website?

Is it possible to update individual product details for each variant?

What are the supported formats for uploading product images and videos?

Is there an option to upload and display product videos on the website?

Is there a preferred layout or design format for how the product page should be displayed on mobile devices?

Can customers submit reviews on the website?

Are there any customer testimonials or product reviews available?

Does Commmerce offer AI-powered assistance for generating product descriptions?

What support options are available for customers who need assistance?

How do customers select the desired variant?

Can I upload high-quality images of the product?

How to add images for variants?

Are there any color options available in variants?

Can you provide a brief product description?

What are Variants?

What is a product group?

How to export the product details with images?

Can I export Product details?

Are there limitations on the types of discounts applicable to product groups?

How can I create offers or discounts specifically for certain product groups?

What are Hand Picked Related Products?

Are there options to set up filters for products on the website?

What is Product Tag?

Is there a way to handpick specific products for promotion?

Are there guidelines for choosing effective tags?

How can I add related tags to products for better searchability?

How do I edit individual product details on the Commmerce dashboard?

Can I manually sort products within a category?

Is it possible to customize the number of columns used to display category images on the category page of my website?

Is there a maximum file size or resolution for category images?

What are the recommended dimensions for category images?

Is there flexibility in choosing tax settings for each category?

Are there default settings for product visibility and availability?

Can I include detailed product descriptions and specifications?

What are the best practices for organizing products within categories?

Can I customize the order or arrangement of categories?

How to create your account and get started with Commmerce?