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Warehouse Management (WMS)

Warehouse management that stops the mis-pick.

Turn accepted orders into picked, packed, and dispatched shipments, with path-optimised picking and a barcode scan at every step. Built for Indian retail and D2C brands, from apparel and fashion to grocery and electronics, and unified with your POS and inventory.

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Why it matters

Manual fulfilment breaks as your order volume grows.

Most retailers fulfil online and multi-channel orders by hand: print orders on paper, walk the warehouse collecting items in no set order, pack from memory, and hand parcels to couriers with no manifest. Mistakes get caught by customers, not by the system, and mis-picks and packing errors climb as volume rises. A warehouse management system enforces the workflow and verifies every step, so accuracy holds as you scale.

How it works

From accepted order to courier handover

Every step is digital and verified, so the system catches errors before the customer does.

1

Pick queue and pick lists

Accepted orders enter the pick queue automatically, and pick lists consolidate identical items across multiple orders into one efficient run.

2

Path-optimised picking

A route optimiser plots the shortest walking path across your sub-locations, and pickers are auto-assigned by round-robin, least-loaded, or zone. Each pick is confirmed with a barcode scan.

3

Pack and verify

At the packing station the packer scans the trolley, a packaging engine suggests the right box or bag, and a checklist verifies the invoice, inserts, and stickers before the shipping label prints.

4

Dispatch and manifest

Packed orders are grouped by courier, a shipping manifest is generated and printed for pickup, and the order updates to Shipped, synced to every device.

What is inside

A verified step at every stage

Consolidated pick lists

Batch multiple orders into one pick run, with discrete or batch (cart-slot) picking modes.

Path optimisation

A serpentine route across zone, aisle, rack, and shelf coordinates so pickers walk the shortest path.

Barcode verification

Scan-to-confirm at every pick, pack, and dispatch step, so the wrong item never leaves the door.

Picker auto-assignment

Round-robin, least-loaded, or zone-affinity assignment, with a restricted picker dashboard for warehouse-only staff.

Packing stations

Packaging suggestions by size and weight, a packing checklist, and box, bag, and void-fill catalogues.

Labels and manifests

Print shipping labels at packing, and group by courier to print a dispatch manifest for pickup.

Sub-location tracking

Track stock by zone, aisle, rack, shelf, and bin across multiple storage models, from binned to cold zone.

Shortage and damage

Log shortages into a resolution workflow, and capture damage with a photo and loss report.

One core with POS

Shares the same real-time, offline-capable core as POS, inventory, OMS, and Delivery Hub. No separate WMS to stitch in.

Built for India

Enterprise fulfilment discipline, without enterprise cost

Runs on affordable hardware

Works on generic Android phones and low-cost barcode scanners, not enterprise-grade warehouse hardware, so a growing brand can start today.

Multi-channel fulfilment

Fulfil POS walk-ins, online store orders, and marketplace orders from one warehouse, all on the same core.

Offline-first

Designed for warehouses with unreliable connectivity: picking and packing keep going and sync when the connection returns.

COD through the pipeline

Cash-on-delivery orders are tracked through the full fulfilment flow to courier handover.

Questions

Frequently asked questions

Does the picker need a special device?

No. The mobile picker interface runs on any Android or iOS phone, with a generic barcode scanner if you want one. There is no enterprise warehouse hardware to buy.

Does the warehouse system work offline?

Yes. It runs fully offline on a local database, so picking, packing, and dispatch keep working through connectivity drops, and everything syncs across devices when the connection returns.

How does it know the best walking route?

A path optimiser calculates the most efficient walking route across your sub-locations using their zone, aisle, rack, and shelf coordinates, so pickers stop walking twice as far as they need to.

Can I track who picked and packed each order?

Yes. Pickers are auto-assigned and scan to confirm each item, and packing stations record the staff who packed each order, so every step is accountable.

Does it generate shipping labels and manifests?

Yes. The packing station prints shipping labels, and dispatch groups packed orders by courier and prints a shipping manifest for pickup, then updates the order to Shipped.

We only have one small warehouse, do we need a WMS?

If you fulfil more than about 20 orders a day, a WMS cuts mis-picks and packing errors that grow with volume. Below that, manual fulfilment may still be fine.

Do I need a separate warehouse licence, or is it part of Commmerce?

It is part of the Commmerce platform and shares the same core as POS and inventory, so there is no separate WMS licence or system to stitch together. It is permission-gated and can run as a dedicated warehouse view for warehouse-only staff.

Fulfil more orders without more mistakes.

See path-optimised picking and barcode-verified packing on your own catalogue.

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