Generate privacy policy, refund policy, shipping policy, and terms for your online store. Copy and customize.
You enter your store's basic details, such as business name, website, contact email and how you handle returns and shipping, and the tool assembles standard policy text (Privacy Policy, Refund/Return Policy, Shipping Policy and Terms & Conditions) with your details filled in. It works from common templates, so it gives you a ready first draft to publish or edit rather than writing custom legal terms for your specific case. These policy pages are also required by most Indian payment gateways and marketplaces before they approve your store.
A home-baker in Pune launching an online store enters 'Priya's Bakes', her Gmail contact, a 7-day no-return policy for perishables and Pan-India shipping via Delhivery. The tool outputs four ready pages she copies onto her website so Razorpay can approve her account, which requires visible refund, shipping, privacy and terms pages.
They are a general starting draft, not legal advice. For compliance with laws like the Consumer Protection (E-Commerce) Rules 2020 and the DPDP Act, you should have a qualified lawyer or CA review them before publishing.
Yes. Indian payment gateways typically require live Privacy, Refund/Return, Shipping and Terms pages plus contact details before they activate live payments on your website.
You can state that perishable goods (food, flowers) or personalised/made-to-order items are non-returnable, while allowing replacement for damaged or wrong items. Just make the timeline and conditions clear on the page.
If you collect any customer data such as name, phone, address or payments, a privacy policy is good practice. It becomes mandatory once you run a website or accept online payments through a gateway.
Commmerce online stores come with policy templates, GST billing, and payment setup built in.
See Online Store
